Cancel a Team subscription

The organisation Owner can schedule a Team subscription to cancel at the end of its current billing period.

Export CPD first
Ask every member to download their personal CPD report before access ends. CPD reports require an active plan.

  1. Sign in as the organisation Owner.
  2. Select the circle containing your initial, then select Team Billing.
  3. Select Manage subscription.
  4. Select Cancel subscription and confirm.

Your organisation keeps access until the end of the current billing period.

Undo a scheduled cancellation

Before the subscription ends, return to Team Billing and select Don’t cancel subscription.