Deactivate a Team member

Organisation Owners and Admins can deactivate a member who no longer needs access.

1. Select the circle containing your initial, then select Members.
2. Find the member and select the three-dot menu beside their name.
3. Select Deactivate member.
4. Review the warning, then select Deactivate member again.

Access ends immediately
The member loses access to the organisation’s benefits, including their CPD report, as soon as they are deactivated.

Your billed seats do not change automatically
After deactivating the member, use Manage seats if you also want to reduce the number of billed seats.

For a Firm plan, contact us if you also need to change the contracted seat count.